Regarding the Timing of Game Time Compensation Due to Congestion (Dec. 7)
Eligible Accounts: FINAL FANTASY XIV service accounts that meet the following requirements as of Dec. 7, 2021 12:00 a.m. (PST)
・Has registered the full version of FINAL FANTASY XIV.
・Has remaining game time on Dec. 3, 2021 12:00 a.m. (PST)
Game Time Granted:7 days
・If you have a recurring subscription, the subscription end date will be extended by 7 days.
*Additional paid options such as the Retainer Service will also be extended by 7 days.
・If you do not have a recurring subscription, 7 days of game time will be added.
Timing of the compensation: Sequentially after Dec. 7, 2021 12:00 am (PST)
・Due to the large number of service accounts, the process is expected to take 2 to 3 days to complete.
Additional free game time may be granted depending on further developments on the congestion. We truly appreciate your cooperation and patience regarding this situation.