[Rétablissement][Light] Recovery from Phoenix World Technical Difficulties (Oct. 8)
We apologise for any inconvenience this may have caused and we thank you for your patience while the matter was being addressed.
[Date & Time]
Oct. 8, 2021 20:31 to 20:57 (GMT)
Oct. 8, 2021 21:31 to 21:57 (BST)
[Details]
- Unable to access affected Worlds.
- Unable to travel to affected Worlds via World Visit System.
- Unable to change Home World to that of the affected World using the Update Home World service.
- Players who are mid-duty on an affected World will be disconnected from the server upon exiting the duty, and will be unable to log back in until World recovery.
- Unable to use free company chat when visiting another World while Home World is affected.
- Unable to use certain features on the FINAL FANTASY XIV COMPANION app while Home World is affected.
[Cause]
Server program issue
[Affected World]
Light Data Centre
- Phoenix