We are currently addressing technical difficulties that are preventing players from accessing the FINAL FANTASY XIV Companion App using characters on North American data center Worlds.

We are currently investigating and addressing the issue. We apologise for any inconvenience this may be causing, and we thank you for your understanding.

[Date & Time]
From Mar. 26, 2022 10:49 (GMT)
From Mar. 26, 2022 21:49 (AEDT)

[Details]
The FINAL FANTASY XIV Companion App cannot be accessed when using characters from North American data centre Worlds.

[Cause]
Under investigation

[Affected Service]
FINAL FANTASY XIV Companion App